TERMS

All offers on Cyclura.info are directed exclusively to Austrian consumers.


Payment

Animals must be paid for in full prior to shipping or on collection. Payment can be by cash or direct bank transfer.


Collection / Delivery

Livestock can be collected in person. For shipment of live animals we can accept only written orders.  International orders are shipped by air freight. If there is no fault of the transport company, we guarantee live arrival of the animals in Europe, except during low temperature  (below 10 ° C) or very high temperatures (above 30 ° C). For international shipments by air we do not guarantee live Arrival.


Guarantee

We only sell animals according to our knowledge and awareness have no diseases. The sex determination according to the best knowledge and insights that can not be guaranteed.

If, for any reason, the delivered animals are not the same as the ordered  animals, you must contact us within 24 hours of taking delivery and we will either replace them, or refund your money if stock is unavailable. For any later subsequent losses, or disease, we do not take responsibility after the receipt of the animals.

The freightage for a replacement delivery and/or return shipment and all necessary documents have to be paid by the customer.


Deposits

As numbers may be limited on some species I will operate an order list without taking deposits. However, a 20-30% non-refundable deposit will be required to secure the order. In some cases we require larger deposits (such as long time reservation or large orders,..). Orders with deposits will be met first. Deposits are only refundable, if I cannot meet your order. If the order will be canceled by the customer, then the deposit is not refundable. Reservations are valid for a maximum of 3 months, from receipt of the 1st deposit. Thereafter, the order shall be deemed to be invalid, deposits will not be refunded. Only in special cases, a longer reservation will be possible, but for a maximum of 6 months.


Trade or Bulk Orders

Discounts are available on certain species or for large orders. Please contact me to discuss your requirements.


Choice of Law and Jurisdiction

The contractual relationship between Schmidt Jürgen and the customer be governed by Austrian law.
All disputes arising from the contractual relationship shall be settled by the Commercial Court of Linz/Austira or, in case of proceedings at district-court level, by the Linz District Court for Commercial Matters.